“LEGAL DISCLAMERS (REFUNDS OR EXCHANGES):
WE DO NOT OFFER REFUNDS OR EXCHANGES. ALL SALES ARE FINAL, except for delivery damages. This include events related purchases, like LIVE PAINTING or WORKSHOPS. If you are unable to attend an event, your ticket and/or purchase are forfeited.
Except if your item arrived damaged or in less than perfect condition, please contact our costumer support team at ruthferrazart@gmail.com.
Be sure to include you order number and CLEAR PHOTOS of the delivered box and product. If the photos of the damage the shipping box or products are not received, the claim will not be processed, as we need photos to complain with the carrier also. We will review your claim case-by-case basis to determinate the best solution.”
